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Contact Us

If you would like more information about our products and services, or if you have questions or concerns about your account or your loan, feel free to...



  • Give us a call during banking hours – (707) 462-6613.
  • After-Hours Online Banking Support - (855) 429-5840
  • For assistance with Online Banking, such as:

    • Passcode reset
    • Mobile Banking
    • Mobile Check Deposit
    • Bill Payment

    Note: For security purposes you will be asked to provide your Access ID and answers to your four security questions.

  • Check account information on Telebank – (877) 477-1154
  • Report Lost or stolen ATM or MasterCard® Debit Card:
    • During banking hours: (707) 462-6613
    • After hours: (800) 528-2273

In Person


  • By Mail – Savings Bank of Mendocino County, P.O. Box 3600, Ukiah, CA 95482

How to Contact our Regulators:

Federal Deposit Insurance Corporation

Division of Depositor and Consumer Protection
National Center for Consumer and Depositor Assistance
Federal Deposit Insurance Corporation
1100 Walnut Street, Box #11
Kansas City, MO 64106

Visit the FDIC Web Site

Department of Financial Protection and Innovation (DFPI)

(Formerly "California Department of Business Oversight")

(866) 275-2677

Write to DFPI:
Department of Financial Protection and Innovation
2101 Arena Boulevard
Sacramento, CA 95834

Visit the DFPI Web Site