Skip Navigation Skip Navigation Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.

Contact Us

If you would like more information about our products and services, or if you have questions or concerns about your account or your loan, feel free to...


Email

Phone

  • Give us a call during banking hours – (707) 462-6613.
  • After-Hours Online Banking Support - (855) 429-5840
  • For assistance with Online Banking, such as:

    • Passcode reset
    • Mobile Banking
    • Mobile Check Deposit
    • Bill Payment

    Note: For security purposes you will be asked to provide your Access ID and answers to your four security questions.

  • Check account information on Telebank – (877) 477-1154
  • Report Lost or stolen ATM or MasterCard® Debit Card:
    • During banking hours: (707) 462-6613
    • After hours: (800) 528-2273

In Person

Mail

  • By Mail – Savings Bank of Mendocino County, P.O. Box 3600, Ukiah, CA 95482

How to Contact our Regulators:

Federal Deposit Insurance Corporation

Consumer Response Center
1100 Walnut Street, Box #11
Kansas City, MO 64106
(877)-ASK-FDIC
Fax FDIC: (703) 812-1020

Visit the FDIC Web Site
http://www.fdic.gov

Department of Financial Protection and Innovation (DFPI)

(Formerly "California Department of Business Oversight")

Call DFPI
(916) 576-4941

Write to DFPI:
Department of Financial Protection and Innovation
2101 Arena Boulevard
Sacramento, CA 95834

Visit the DFPI Web Site
http://www.dfpi.ca.gov